Shipping & Delivery
Last update 11th of October 2025
Berg’s estimated delivery time and shipping fees vary by country. Currently, we ship to selected countries in Europe. All orders shall be shipped within 2 to 7 business days from order confirmation. Please read information below for more details.
After your order is dispatched, you will receive an automated email with a tracking number so you can easily track your package. Our shipping fees always include custom duties and import taxes. All orders are delivered through high-end courier services.
You may return the products purchased within 14 days of delivery free of charge. Return costs are not included in the shipping fees.
Delivery shall be understood as the delivery of the goods specified in the Order to the Buyer by the Seller via the Supplier, where the Supplier is a courier company cooperating with the Seller.
The Seller is obliged to commence the procedure of delivering the Goods being the subject of the Sales Agreement immediately after the conclusion of the Sales Agreement, no later than within 14 days.
Below, the Seller provides information on the estimated number of working days required for the fulfilment and delivery of the Order by the Suppliers:
- from 2 to 5 working days – for delivery to the following countries: Poland, Germany, the Netherlands, Belgium, the Czech Republic, Austria, Estonia, Latvia, Lithuania, Luxembourg, Slovakia, the United Kingdom.
- from 3 to 7 working days – for delivery to the following countries: France, Italy, Denmark, Romania, Slovenia, Spain, Sweden, Portugal, Monaco, Finland, Croatia, Bulgaria, Greece, Ireland.
The ordered Goods will be delivered to the Buyer at the Delivery address indicated in the Order form.
The Buyer should inspect the delivered parcel in the presence of the Supplier.
If any loss or damage to the shipment is found, the Buyer has the right to request that the Supplier draw up an appropriate report.
If the Buyer has not received an electronic bill or invoice, the Seller shall enclose a bill or invoice for the delivered Goods with the shipment.
Detailed rules related to the delivery of the shipment are specified by the Supplier.
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